Terms and conditions

These terms apply to the Family Photography Session & $600 Artwork Credit gift voucher bought online. Competition prizes, gift certificates and promotional vouchers follow the sections below.

1. What the voucher includes

1.1 A family photography session at Premier Studio, 37 Myall Pl, Banjup WA 6164, for up to 6 people and 2 pets. Groups of 7 or more need an Extended Family and Generations session, which is booked separately.

1.2 $600 credit to spend on your photographs as printed artwork from the Premier Studio range.

1.3 The credit is applied to your order at your viewing appointment. If your order comes to more than the credit, you pay the difference. Any credit not used is not paid out.

2. Expiry

2.1 This voucher is a set photography experience supplied at a discount, with a promotional artwork credit. The session and the $600 credit are valid for 12 months from the date of purchase.

2.2 The expiry date is shown on the voucher. The voucher cannot be used after that date.

3. Booking and redemption

3.1 Your gift card code is sent to you by email and SMS. Book your session from the Redeem link in that email or SMS and enter the code under Redeem a gift card at checkout, where it pays for your session. You can also book by phone on (08) 9414 8007.

3.2 Sessions are available Tuesday to Friday, and Saturdays by appointment, subject to availability. Saturday sessions need a separate $200 Saturday fee, paid when you book. This is in addition to the $200 paid for the voucher.

3.3 A $95 holding deposit secures your session date. It is refunded when you attend your session, or put towards your order.

3.4 One voucher per session. Vouchers cannot be combined with each other or with any other offer or promotion.

4. Changes and cancellations

4.1 Each booking includes one reschedule at no charge. Further reschedules need a new holding deposit.

4.2 Cancellations need at least 14 days' notice for the holding deposit to be refunded. With less notice, or if you do not attend, the holding deposit is forfeited.

4.3 If you do not attend a booked session, a new $95 session holding deposit is needed to book again. Your voucher stays valid until its expiry dates.

5. General

5.1 The voucher cannot be exchanged for cash, and no change is given.

5.2 The voucher may be given as a gift. Once a session is booked it is used by that booking, and it cannot be resold.

5.3 Keep your voucher code safe. A lost code can be reissued to the buyer on proof of purchase.

5.4 The voucher is for family portraiture only and cannot be used for commercial photography.

5.5 Nothing in these terms limits your rights under the Australian Consumer Law.

Entry is open only to persons 18 years and over, who are residents of Western Australia and have not won a competition, prize or promotional item, with Premier Studio in the last 12 months.

To enter, completed original entry coupons must be received at the studio by the end of the promotion date. Late entries will not be accepted. Entry coupons not properly completed will be rejected. Contestants may enter as many times as they like provided original coupons are received prior to the closing date. Copies will not be accepted. Prize winners will be notified by mail, email or phone. The major prize winner will be the first valid entry coupon drawn on the day of the draw. First Prizes are valid for a period of 1 month from the date of draw. Consolation Prizes will have an 3 month expiry with the expiry date printed on the Gift Certificate. Prizes are for domestic portraiture and can not be used for commercial photography. Prizes are non transferable, not exchangeable or redeemable in whole or in part for any cash equivalent. Prizes cannot be used in conjunction with any other offer or promotion. The decision of the judges will be final and no correspondence shall be entered into.

Must be redeemed by the holder prior to the expiry date, provided the holder has not redeemed a Competition Prize, Gift Certificate or Promotional Voucher with Premier Studio in the last 12 months (date calculated from the previous sitting date) Prizes are for domestic portraiture and can not be used for commercial photography or extended family photo shoots.

One voucher per household. Vouchers can not be combined.

A holding fee / deposit will be required to secure and hold your appointments. This holding deposit ensures your commitment to the scheduled appointments.

The holding fee / deposit will be refunded at your Portrait Appointment, provided that you have completed both your photo shoot and purchasing appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment will result in the cancellation of any prize and the forfeiture of the holding deposit.

We understand that life doesn't always go to plan which may result in the need to reschedule your appointment. In the event of this happening, we respectfully ask for 72 hours notice. We happy to include one reschedule. Additional reschedules would require a new holding deposit to be paid.

If you are wanting to cancel your appointment, we will happily refund your holding deposit with at least 14 days notice.

To schedule a Saturday Appointment may require a $200 booking fee is required. This $200 fee can be debited from a voucher, or paid in addition to the holding deposit.

Promotional Vouchers and Gift Certificates are NON transferable. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The vouchers and gift certificates cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Certificate or Promotional voucher/certificate can be used at a time. You cannot use the gift certificate or promotional voucher to purchase products from any other photo sessions.

By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.

Premier Studio reserves artistic control over the design and content of each photoshoot. We may, at our discretion, decline to create certain types or styles of photography. We reserve the right to refuse to produce images at some sizes or combinations of sizes if we believe such images would or could be detrimental to our reputation as a professional studio or as professional photographers.

Clients should discuss their requirements with the studio prior to the photoshoot.

Premier Studio reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.

Premier Studio reserves the right to refuse service if the entire family does not attend the photographic shoot.

Gift Certificates and Promotional Vouchers entitle the holder to a SINGLE APPOINTMENT ONLY. Once made, an appointment can not be rescheduled and the Gift Certificate or Promotional Voucher is deemed to have been used in full at that original appointment time and date.

*NOTE: In exceptional circumstances, management may, at their sole discretion, reschedule an appointment and carry forward the Gift Certificate and holding fee / deposit

Non attendance (NO SHOW) at an appointment without notice, will result in the forfeiture of the holding / deposit fee. The Gift Certificate or Promotional Voucher is then deemed to have been used in full.

Extended family’s are deemed to be groups larger than 6. Different prices apply so please contact the studio for a current quote. Extended family bookings are taken at the discretion of the photographer and require an in studio consultation to make a booking. Promotional vouchers are not available for extended family shoots.

Unrestricted Copyright to all images created during the photo shoot that forms part of the Gift Certificate or Promotional Voucher or Referral Voucher is deemed to belong solely to Premier Studio

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem.

This is when the item:

• has a problem that would have stopped someone from buying the item if they had known about it

• is unsafe

• is significantly different from the sample or description

• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase—e.g. your receipt.